General service terms
The service scope, schedule, manpower, vehicle and price are confirmed before work. Changes requested after confirmation may require a revised quotation.
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Service terms and privacy policies
Service terms, privacy, complaints, payment and customer responsibilities for Minh Duc Moving Services.
Privacy policy
Contact details and moving information are used to provide consultation, arrange the service and support the customer. We do not sell personal information.
Warranty and complaints
Customers should inspect belongings at handover and report visible concerns promptly. Each case is reviewed against the agreed inventory and service scope.
Transport and inventory
Customers should identify fragile, valuable or restricted items before packing. Personal documents, cash and jewellery should remain under the customer’s direct control.
Booking and cancellation
Please notify us as early as possible if the address, date or scope changes. Late changes may affect crew and vehicle availability.
Payment methods
Payment timing and method are stated in the quotation or service agreement. Customers should request a receipt or confirmation for completed payment.